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AmericanBizEdu@China/1. Guides & Policy

[SUGGESTION] WKU OPERATIONS IMPROVEMENT

by Jeonghwan (Jerry) Choi 2022. 3. 2.

Feb. 21, 2022: WKU VPAA requested for "Program" meeting to listen to contemporary issues of class operations. 

 

 

13 WKU CBPM Management, Global Business, and Marketing (MGM) faculty members, cordially suggest below 'Ideas' for better class operations. 

1. CLASS OPERATION IMPROVEMENT IDEAS
    1.1. AVOIDING OVERBOOKED CLASS & MISMATCHING CLASSROOM
    1.2. AVOIDING UNAPPROVED REGISTRATION
    1.3. AVOIDING NON-BUSINESS STUDENTS SWEEP ”A”S FROM MGM  COURSES

2. MINIMIZING MUDA (UNNECESSARY MOTION & TRANSPORTATION)

3. FAIR CLASS SCHEDULE ALLOCATION (MORE REGULAR DAY TIME CLASSES) FOR MGM COURSE

4. IMPROVING PASS/PASS OPTION OPERATION

5. ESTABLISHING CLASS PROTOCOL UNDER PANDEMIC SITUATION

 

(Added two more suggestions, Sept. 01, 2022 after having ethical misconduct issue)

6. LAUNCHING "KEAN HOTLINE" FOR DIRECT REPORT

 

7. OPERATING 'KU-WKU" WORKING GROUP TO ADVOCATE KEAN VALUES IN OPERATION

 

20220915_AA_Class_Improvement_Suggestion_Ver1.pdf
0.30MB

 

 

 

(PASS / FAIL OPTION does not serve since 2022 Fall)

 

 

 

 

 

 

 

 

 

Feb. 28, 2022,  1PM ~ 1:30PM, WKU CBPM MGM two old guys (Rob and Jerry) visited Dr. Eric Yang (WKU VPAA) to share our suggestions for WKU CBPM MGM Class Operations Improvement. 

The VPAA listened to our ideas, and he will immediately improve the Pass/Fail option. 

And the other suggestions such as Classroom allocation will be discussed with appropriate persons in charge to make continual improvements.

 

Mar. 01, 2022. Classroom misallocation problem occured continually

 

2022.03.07: WKU CBPM Dean Said "No Travel Outside of Wenzhou". And, No class accommodation for the new cases would not be given. 

 

 

2022. March. 10 (2:24AM) - Urgent Notice of "NO CLASS ON THURSDAY" from unknown WKU 'health authority' and WKU VCAA.  

 

Problem: 

1. Not prepartion 'time' to deal with this situation

2. No clear class conversion class protocol under pandemic situation

 

 

2022. March. 10 (5:24AM): Notification of "REMOTE CLASS" until furthter notice via Email and WeChat. 

 

2022. March. 15 (Noon): Classroom Mess-up (WKU CBPM A201) for Poor Classroom Operation.

 

 

2022. April 25: No-clear Class Protocol under Pandemic Situation throughout whole semester from WKU Academic Affairs.

 

WKU Academic Affairs simply push Instructors accommodate the pandemic situation by themselve without any clear class protocol or guide. 

 

 

 

CBPM office guided, Students need to contact "Student Affairs" to administer the exam under quarantine. 

But this was false information! (2022.04.26)

Exam administration for quarantined students would not be operated by "Student Affairs". No coordination or help came from student affairs! 

 

 

 

 

2022.04.25: Too late Research Day Policy (No Class) Notification to adjust the class schedule. 

 

Two working days to change class schedule was too late to accommodate. 

With this ignorance and 'no-planning', the spontaneous operation happens frequently. 

 

Moreover, the seminar is not for Business major students. Irrevant students utilization for nothing. 

 

 

 

 

 

2022.05.07: Class Overbooking and/or Class Size Mismatching Problem from WKU CBPM Office.

 

Example MGS2030 W01, W02): Combined 39 + 39 = 78 seats (only capable at A101). But the original class size should be no more than 30 each section.

 

CBPM Office continuously increased the class cap for no 'reason' keeping violating the "small classroom policy". 

 

 

 

2022.09.01: Added two more suggestions and Updated the Suggestion for WKU Class Operation Improvement (after having ethical misconduct by a CBPM manager). 

 

- Hotline 

- KU-WKU Working Group (President Office; Provost Office; KFT; Student Advocate: 4+4). 

 

 

2022.09.01: Overbooking Issue occurs for Principles classes (A-102 classroom is not prepared for REMOTE class). 

 

2022.09.01 ~ 09.23: "Streaming Service" order from VCAA for Quarantined Students with no Zoom Equipment at CBPM A-102, A-101 classrooms. Face-to-Face and Streaming Service (REMOTE) combination is not an official class form of Kean University (USA). 

 

Four Forms of Kean Classes under pandemic. 

 

 

 

 

2022.10.03: Added 8) Automatic Exam Scorer (e.g. Scantron) and 9) Dedicated Exam Space Suggestions. 

 

 

 

2022.10.10: Bureaucratic Feedback from Office. 

 

2022.Nov.05-06: Violation of Basic Norm of Operation (CBPM A-201)  

In Nov. 05  (Friday, afternoon, around 4PM), somebody (Non-CBPM faculty member) messed up the A-201 classroom in her way and  the user left the classroom without putting it back. 

 

Reported it to CBPM office (Nov. 06, 1PM) 

 

 

 

 

 

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2022.11.05-06: Violation of Basic Norm of Operation (CBPM A-201)  

 

2022.10.03: Added 8) Automatic Exam Scorer (e.g. Scantron) and 9) Dedicated Exam Space Suggestions. 

20221003_AA_Class_Improvement_Suggestion_Ver2.pdf
0.36MB

 

2022.09.01 ~ 09.23: "Streaming Service" order from VCAA for Quarantined Students with no Zoom Equipment at CBPM A-102, A-101 classrooms. Face to Face and Streaming Service (REMOTE) combination is not an official class form of Kean University (USA). 

 

2022.09.01: Overbooking Issue occurs for Principles classes (A-102 classroom is not prepared for REMOTE class). 

 

 

2022.09.01: Added two more suggestions and Updated the Suggestion for WKU Class Operation Improvement. 

 

2022.04.25: Too late Research Day Policy (No Class) Notification to adjust class schedule. 

 

2022. April 25: No-clear Class Protocol under Pandemic Situation throughout whole semester from WKU Academic Affairs.

 

2022. Mar. 15: Classroom Mess-up (A201) for poor Class operation management. 

2022. Mar. 10: Urgent School Shut-down and Conversion to Remote Class. 

2022.Mar.01: WKU CBPM Dean's Remarks on Class Operation (zero)

2022. Mar. 02: Initially Archived

 

 

 

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